Quality Module · facilita.ia

facilita.ops

From standard to evidence.

Accreditation can't be a last-minute sprint. Benjamin is the AI that turns every clause of every standard into a living routine: organizes requirements, suggests evidence, calculates maturity levels and prepares the reports the assessor expects. From ONA to Qmentum, from ISO 9001 to data-protection laws — compliance becomes a management driver, not a headache.

Learn about facilita.ia Standards Supported Meet Benjamin
11
Standards covered
500+
Clauses mapped
Auditable
Traceable evidence
Benjamin — Quality AI
Benjamin — AI for quality, operations and accreditation

Clauses · Evidence · Maturity

11 standards · Auditor-ready reports

How it works

The Compliance Cycle

From standard to evidence, no scattered spreadsheets and no pre-audit marathons. Benjamin structures the work throughout the year and delivers the dossier ready.

01
Structured standard

Clause by clause, with requirements, maturity levels and assessment criteria loaded. No need to interpret 300-page PDFs.

02
Adherence diagnostic

Benjamin assesses, clause by clause, the organization's current state — using data from facilita.ia, facilita.rh and manager input.

03
Organized evidence

Each clause gets its evidence (policies, minutes, indicators, certificates) versioned and dated. The dossier builds itself.

04
Action plan per gap

For each incomplete clause, Benjamin suggests actions with deadline, owner and priority. Native integration with IDPs and OKRs.

05
Continuous monitoring

Executive dashboard showing maturity evolution per dimension, alerts for expiring evidence and critical items for the next visit.

06
Auditor-ready dossier

Complete report generated by Benjamin: requirements, status, evidence and rationale — in the format ONA, Qmentum or ISO assessors expect.

Accreditation as a management driver — not as an isolated project.

Coverage

11 standards and frameworks supported

Healthcare, quality, information security, environment, occupational safety, personal data. Benjamin understands each standard's vocabulary — and speaks the language of every assessor.

ONA
OPSS Manual — Brazilian Accreditation System

Hospital and healthcare service accreditation in Brazil. 3 certification levels.

3 levels · 62 clauses
QMENTUM
Qmentum Global — Accreditation Canada International

Canadian international accreditation for healthcare services, with strong emphasis on governance.

International · multi-level
JCI
Joint Commission International — Accreditation Standards for Hospitals

Global Joint Commission standard for hospitals. Strong patient safety focus.

25 clauses
ACSA
Agencia de Calidad Sanitaria de Andalucía

Spanish/Andalusian healthcare accreditation. Progressive level model.

3 levels · 25 clauses
ANVISA RDC 36
Patient Safety in Healthcare Services

RDC 36/2013 — Brazilian regulation for adverse event reporting and mandatory safety protocols.

18 clauses · mandatory in Brazil
ISO 9001
Quality Management System

Global quality standard, applicable to any sector. Foundation for all other ISO systems.

90 clauses
ISO 14001
Environmental Management System

Management of environmental impacts — from resource consumption to waste disposal.

36 clauses
ISO 27001
Information Security Management System

Controls for protecting sensitive information, especially in digital environments.

40 clauses
ISO 45001
Occupational Health & Safety Management

Global reference for workplace risk management.

43 clauses
NR-1
General Provisions and Occupational Risk Management

Brazilian regulatory standard — foundation of the Risk Management Program (PGR).

26 clauses · mandatory in Brazil
LGPD
Brazilian General Data Protection Law — Law 13.709/2018

Personal data processing in Brazil. Legal bases, data subject rights and governance.

48 clauses · mandatory in Brazil
Your standard here

Benjamin can be trained on sector-specific standards and internal compliance frameworks.

On demand
Benjamin — AI for quality, operations and accreditation

Benjamin — Quality & Operations AI

Artificial Intelligence

Benjamin — your compliance specialist

While SebastIAn drives strategy, Benjamin ensures operations run within standards — and that audits never catch you off guard. He reads standards like an industry expert, connects requirements to existing indicators and warns you when something is off-track.

Benjamin was born from our founder's research at the PUCRS MBA in Healthcare Management, Innovation and Services, whose thesis analyzed Qmentum accreditation as a driver of corporate governance in a large healthcare social organization. Thesis became method. Method became agent.

Learn about facilita.ia Free Diagnostic
What Benjamin does for you
  • Maps clause by clause across 11 standards
  • Calculates maturity per dimension
  • Suggests evidence for each requirement
  • Versions policies and procedures
  • Generates action plans per gap
  • Alerts on expiring evidence
  • Builds auditor-ready dossier
  • Connects to Nicholas for mandatory training

AI Team

Benjamin doesn't work alone

Accreditation involves strategy, people, training and operations — and each of our AIs handles one front. Benjamin orchestrates what matters for compliance.

  • SebastIAn (facilita.ia) — Sustains the BSC, OKRs and strategic indicators the assessor expects.
  • Belle (facilita.rh) — Sustains people management evidence, evaluations and IDPs.
  • Nicholas (facilita.edu) — Delivers mandatory training with traceable certificates.
  • Benjamin (facilita.ops) — Connects everything to standard requirements, calculates maturity and generates the dossier.
Integrated team
SebastIAn Belle Nicholas Benjamin

4 AIs · 1 platform

Strategy · People · Training · Compliance

facilita.ia

facilita.ops is part of facilita.ia

Benjamin works alongside SebastIAn inside the same platform. Strategy, indicators, governance, compliance and audit — all in one AI-integrated environment.

  Learn about facilita.ia

Full platform · SebastIAn + Benjamin · Strategy that stands on compliance

E-mail
contato@facilita.etc.br
WhatsApp
+55 (41) 99255-5543

Compliance
as a management driver.